Frequently Asked Questions

Do not hesitate to ask your question via the Contact form if it is not below :

The paintings are created by Essyla, also known as Sylvain Rivière. Here is the detailed creation process:

Computer Design: Essyla begins by designing the works on his computer at home. This step allows you to precisely plan the details and dimensions of each painting. For custom-made products, there will be a validation step before cutting.
Cutting the Panels: Once the design is finalized, the panels are sent to a specialized workshop where a numerically controlled (CNC) machine carries out the cuts. This guarantees clean and precise cuts.
Finishing and Painting: The cut panels are then returned to the Essyla workshop. There they are carefully sanded and shaped according to the artistic vision of the work.

Essyla oversees and participates in every step, ensuring that each painting reflects his expertise and attention to details.

Essyla is the artist name and brand chosen by Sylvain Rivière to sign his creations. This choice is motivated for aesthetic and poetic reasons, perfectly reflecting the spirit and vision of his works. Essyla embodies an artistic identity dedicated to beauty, harmony and poetic inspiration.

The return policy for unique creations is designed to guarantee your satisfaction while respecting the artisanal nature of the works.
Here are the main guidelines:

Return Period: You can return a unique creation within 14 days from the date of receipt.
Condition of the Work: The works must be returned in their original condition, without damage or alteration.
Return costs: Return costs are the responsibility of the buyer, except in the event of a defect or error on our part.
Refund: Once the work is returned and inspected, we will issue a full refund (excluding delivery costs) within 14 days.
Personalization: Personalized or custom-made works cannot be returned, except in the event of a defect or error on our part.

To initiate a return or for any additional questions, please contact us directly. We are here to help you and ensure your complete satisfaction with our unique creations.

Yes, we ship our creations outside French territory. Additional charges may apply depending on the destination country and will be the buyer’s responsibility. For an accurate quote and detailed international shipping information, please contact us directly.

Decorative painters make their own paints.
The recipes are kept secret because they have been researched.
They are mainly composed of a natural coating, a glaze and pigments.

The paintings can be dusted with a duster or with a soft, slightly damp cloth.

Contact

Newsletter

News and Previews